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Booking with HNA by
calling 950718: Fast, Inexpensive and Convenient
To adapt to the changes in customer preferences in purchasing air transportation, HNA has introduced two direct sales services, a 24-hour booking hotline and an online ticket purchasing system throughout its route network in China in 2007. The HNA booking hotline 950718 is designed for tickets for individual and group leisure passengers, and also provide a high level of customer service, business consultations, and ticket endorsements. The hotline also accepts comments and suggestions., and forwards them to the respective departments for handling.
Fast¡ªJust one call and your ticket is ready
The HNA booking hotline 950718 is now in operation across China, providing 24/7 services. Wherever you are, just call 950718, no area code necessary, and you are entitled to all the conveniences in one transaction including information about flight schedules, booking a variety of types of tickets, telephone payment, free ticket delivery, and services to expedite check-in at the airport. You can also make on-board service reservations, accomplish MSM verification and save a trip to the ticket office.
Inexpensive¡ªDirect booking with the best benefits
In cities where 950718 works, you need only to dial the number and you are entitled to personalized service, and at no charge. With just one call you are also entitled to a better fare that you could obtain elsewhere. And if you pay for the ticket by telephone using the credit cards issued by cooperating banks of HNA in China, you are entitled to a further discount of CNY10-150. The detailed arrangements include:
(I) By booking tickets at a discount of 60% through 950718, you receive an additional 3% off the price.
(II) By booking tickets at a discount of 40% through 950718 and paying by credit cards issued by ICBC, CBC, BOC, you receive an additional 5% off your ticket.
(III) By booking tickets at a discount of 40% through 950718 and paying by ICBC¡ªHNA Joint Credit Card or HNA¡ªCMB Joint Credit Card, you receive an additional 6% of the ticket.
(IV) By booking tickets for group passengers, you are entitled to even more benefits.
Convenient¡ªConvenient payment and best services
I. Convenient payment and easy travel:
(1) Passengers can pay for the ticket by telephone using credit cards (HNA currently supports domestic credit cards issued by ICBC, CBC and BOC), have tickets printed at the airport and check in.
(2) Passengers may also have the convenience of free ticket delivery with payment upon receipt.
(3) Passengers may choose to pay in cash for and obtain tickets at local ticket offices. This can be done at offices directly under the management of HNA, the management of the HNA Business Department, or the ¡°will call¡± ticket counter at the airport. (PLEASE CONFIRM ¨C IS ¡°MAKE UP¡± COUNTER WHERE PEOPLE PICK UP PREPAID TICKETS? THIS IS CALLED ¡®WILL CALL.¡¯ IF NOT WE NEED EXPLANATION.)
II. Seat reservations:
If you buy a ticket for a domestic (non-charter or code share) flight at a discount of 40% or less, you can call the HNA booking hotline 950718 at least 24 hours before flight departure and reserve your seat. There is no need to wait for seat selection at the airport. (CONFIRM AT LEAST 24 HOURS? OR WITHIN 24 HOURS)
III. Free ticket delivery for your convenience:
Free ticket delivery service is available in major cities across China through the HNA booking hotline 950718. You can have the convenience of having your ticket delivered to your home or hotel. Just ask.
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